Versand

Order Processing All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an email confirmation with a tracking number once your order has been shipped. Delivery Times Bulgaria: 2-4 business days Europe: 5-10 business days Germany: 3-7 business days International shipping: 10-21 business days Please note that delivery times are estimates and may vary depending on your location and customs procedures. Shipping Costs Shipping costs are calculated automatically at checkout based on your location and order weight. We offer free shipping on orders over a certain amount - check at checkout for details. Package Tracking All shipments are sent with tracking numbers via DHL Express, DHL eCommerce, FedEx, or UPS. You will receive an email with a tracking link so you can monitor your delivery status in real-time. Customs, Duties, and Taxes For orders outside the European Union, customers are responsible for all customs fees, duties, and taxes that may be charged upon delivery. Aurivya Lux is not responsible for these additional costs. Product Care All our luxury beauty devices are carefully packaged in protective materials to ensure they arrive in perfect condition. Contact For questions about shipping, please contact us at: hellovelora.com@gmail.com